Privacy Policy

At Capetown Bloom & Bare, we value the privacy of our customers. We ensure that your personal data is handled carefully and securely, in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

In this privacy policy, we explain what information we collect, why we collect it, and how we use it.

What information do we collect?

When you use our webshop, we may collect the following personal data:

Name and contact details (such as email address and phone number)
Billing and shipping address
Payment information
Order history and preferences
Information about your browser, device, and website usage

Why do we collect this information?

We collect your data to provide you with the best possible service, including:

Processing and delivering your orders
Handling payments
Communicating with you about your order or inquiries
Informing you about promotions, offers, and updates (if you have given consent)
Improving our website, services, and user experience through analytics

We will never sell or share your personal data with commercial third parties. Your data will only be shared when necessary to fulfill our services (e.g. payment providers or delivery services) or when legally required.

How do we protect your data?

We take the protection of your personal data seriously. We have implemented appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.

Your data is only accessible to authorized personnel who need it to perform their duties.

Cookies

We use cookies to improve your experience on our website and to collect analytical and marketing information.

Cookies are small files stored on your device that help us understand how our website is used. You can manage or delete cookies at any time through your browser settings.

For more details, please refer to our cookie policy available on our website.

Your rights

As a customer, you have the right to:

Access your personal data
Correct or update your data
Request deletion of your data
Withdraw consent where applicable

You can exercise these rights by contacting us via the contact form on our website.

Changes to this privacy policy

We reserve the right to update this privacy policy at any time. We recommend checking this page regularly to stay informed of any changes.

Contact

If you have any questions, comments, or complaints regarding this privacy policy, please contact us through the contact form on our website.

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